Job Description

Mobile Crisis Specialist II

Are you a dedicated behavioral health professional looking to make a meaningful impact in crisis intervention? Do you thrive in fast-paced environments where you can provide immediate support to individuals experiencing mental health crises? Join our team at Burrell Behavioral Health as a Mobile Crisis Specialist II!

As a Mobile Crisis Specialist II, you will provide on-call and mobile crisis response services across multiple communities, offering face-to-face crisis assessments and telephone interventions when needed. You will work collaboratively with a team to ensure individuals in crisis receive appropriate care and resources, making a difference in the lives of those experiencing urgent mental health challenges.

Position Perks & Benefits:

• 29 Days of PTO
• Competitive Pay
• Eligibility for HRSA Loan Repayment *eligibility requirements
• Employee benefits package - health, dental, vision, retirement, life, & more**
• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
• Company-paid basic life insurance
• Emergency Medical Leave Program
• Flexible Spending Accounts – healthcare and dependent child-care
• Health & Wellness Program
• Employee Assistance Program (EAP)
• Employee Discount Program
• Mileage Reimbursement/Company Vehicle

Key Responsibilities:

• Serve as an on-call/mobile crisis responder, providing immediate support to those in need.
• Conduct telephone and face-to-face crisis assessments, swiftly determining risk and appropriate care.
• Work closely with Crisis Team members and community resources to ensure individuals receive the right support.
• Partner with law enforcement and emergency medical personnel to safeguard individuals and families in crisis.
• Evaluate risk levels and coordinate crisis stabilization, hospitalization, or referrals.
• Develop and implement personalized safety plans to help individuals regain stability.
• Navigate custody, guardianship, and involuntary commitment procedures with confidence.
• Ensure accurate and timely documentation in compliance with DMH, BBH, and regulatory guidelines.
• Stay at the top of your field by attending scheduled meetings, trainings, and supervision sessions.
• Uphold agency policies, procedures, and compliance standards to provide the best care possible.

Education and/or Experience Qualifications:

• Master's Degree in a behavioral health or related field preferred.
• Bachelors Degree in a behavioral health or related field required.
• Completion of a practicum or one (1) year of experience in a behavioral health field.

Required License/Certification (one of the following):

• CPR/First Aid and CPI certification (or willingness to obtain).

Additional Qualifications:

• Strong knowledge and skills in crisis intervention, suicidality assessment, and safety planning.
• Effective oral and written communication skills.
• Ability to assess and triage individuals in crisis.
• Strong problem-solving, decision-making, and clinical judgment skills.
• Ability to work independently and adapt to changing job demands.
• Experience working with electronic medical records.
• Ability to establish effective relationships via telephone and face-to-face interactions.
• Prior to completion of probationary status, must demonstrate competency in crisis intervention, safety and legal procedures, and collaboration with law enforcement.
• Must meet driver's license, insurance, and vehicle requirements if using personal or company vehicles for business purposes.

Brightli is on a Mission:

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

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