Job Description

We are looking for enthusiastic and motivated fresh graduates / early‑career engineers who are interested in building a career in Enterprise Networking and Next‑Generation Network Technologies. The role focuses on supporting, learning, and gradually contributing to modern network environments including Routing & Switching, SD‑WAN, Data Center Networks, and Virtual Networking under the guidance of senior engineers.

Technical Key Skills (Entry‑Level Expectations)

Primary Skills

• Strong fundamentals in Networking concepts:
• TCP/IP, OSI Model
• Routing & Switching basics
• VLANs, NAT, DHCP, DNS
• Basic understanding or exposure to SD‑WAN concepts.
• Awareness of Data Center Networking (ACI / NSX at a conceptual level).
• Basic Wireless networking knowledge.

Secondary / Nice-to-Have Skills

• Exposure to any of the following through labs, training, or projects:
• Cisco ACI (basics / concepts)
• VMware NSX‑T (basic understanding)
• SD‑WAN (Viptela / Velocloud / Silverpeak – awareness level)
• F5 (LTM/GTM – conceptual exposure)
• Cloud networking fundamentals (Azure / AWS)
• Basic scripting exposure (Python / PowerShell / Bash is a plus).
• Willingness to learn Network Automation and NetOps tools.

Technology Exposure (Any 1–2 is Sufficient for Freshers)

• Cisco Routing & Switching
• SD‑WAN (conceptual understanding)
• Cisco ACI or VMware NSX (introductory level)
• Wireless Networking
• Cloud Networking fundamentals (Azure / AWS – basic)

Principal Accountabilities

• Support day-to-day network operations under supervision as part of a larger delivery team.
• Perform initial troubleshooting and diagnostics of network-related incidents and escalate appropriately.
• Follow defined SOPs, runbooks, and operational processes.
• Assist senior engineers in:
• Network changes
• Migration and transformation activities
• Network documentation and diagrams
• Work closely with internal teams to understand recurring issues and participate in problem analysis.
• Maintain accurate documentation and update knowledge bases.
• Participate in on-the-job training, mentoring, and technical upskilling programs.
• Develop strong understanding of customer environments and service expectations.

Competencies

• Customer Focus and service-oriented mindset
• Strong willingness to learn and adapt
• Teamwork and collaboration
• Analytical and problem-solving skills
• Attention to quality, process, and documentation

Key Business Challenges (Learning & Support Role)

• Meet defined SLAs for assigned tasks and tickets.
• Learn and keep pace with evolving networking technologies.
• Support senior engineers in maintaining high customer satisfaction.
• Assist in reducing user downtime through quick identification and escalation of issues.
• Participate in analysis of recurring issues and contribute to long-term improvements.

Qualifications & Experience

• Bachelor’s degree in Computer Science, IT, Electronics, or a related field.
• 0–2 years of experience (Freshers welcome).
• Networking certification such as CCNA (preferred) or willingness to pursue certifications.
• Internship, academic projects, or lab exposure in networking is a plus.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

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